FAQs

What Types of Furniture Do You Offer?

At Accent Furnish, we offer a diverse range of furnishings to suit various styles and preferences. Our collection includes but is not limited to sofas, armchairs, dining tables, coffee tables, beds, dressers and cabinets.

How Can I Place an Order?

You can place an order through our website by adding your desired items to your cart and proceeding to checkout. Alternatively, you can contact us via phone/ WhatsApp at 07922426208 or email us at info@accentfurnish.com to place your order. Our knowledgeable staff will be happy to assist you with your purchase.

What Payment Methods Do You Accept?

We accept various payment methods to accommodate our customers' preferences. You can pay for your order online using major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments through PayPal for added convenience.

What Is Your Return Policy?

We want you to be completely satisfied with your purchase from Accent Furnish. Please review our detailed return policy or contact our customer service team.

What happens if delivery is unsuccessful?

If a delivery is failed due to an unexpected problem with the courier (such as traffic delays or van breakdown) the courier will reorganise a new delivery timeslot with the customer and bare responsibility for any costs incurred.

If there is a manufacturing issue with the product, Accent Furnish will organise a replacement item to be delivered whilst returning the faulty item and will bare responsibility for the delivery cost.

Once the items have been collected from warehouse, if delivery is failed due to an unexpected problem with the customer (they failed to receive the goods when booked in, the customer damaged items or the customer cancels the order) all delivery or collection costs will be born by the customer that placed the order with Accent Furnish. Your payment will be refunded for the undelivered inventory items purchased.

Do You Offer Delivery and Assembly Services?

Yes, we offer delivery and assembly services to ensure a seamless experience for our customers. Our professional delivery team will carefully transport your furnishings to your desired location and assemble them according to your specifications. Delivery fees may vary depending on the size of your order. Please contact us for more information on delivery options and pricing.

What are the delivery timelines?

Local and National Deliveries will be completed within 7 days from when you settle the Accent Furnish invoice payment.

Can I Track My Order Status?

Yes, Once the shipping booking has been created (after customer has settled invoice with Accent Furnish), customer will receive an email directly from the courier company letting them know that the delivery instruction has been received. The courier will then directly email customer again once their products have been collected from warehouse. Customer will then receive a call from the courier to book in their delivery slot Customer will have access to real time GPS satellite tracking for their en route delivery vehicle.assistance.

Do You Offer Warranty Protection for Your Furnishings?

Yes, We take great satisfaction in offering you the greatest products at the most competitive prices. We offer a 12-month warranty on manufacturing faults for all of our products as part of our dedication to quality.

How Can I Contact Customer Support?

Our dedicated customer support team is here to assist you with any questions or concerns you may have. Any questions? WhatsApp to our sales team today on 07922426208 during our business hours, or you can send us an email at info@accentfurnish.com. We strive to provide timely and personalized support to ensure your experience with Accent Furnish is exceptional.